Christopher Friedley

My journey into the world of insurance adjusting began in the aftermath of Hurricane Katrina in 2005—but not from behind a desk.

I spent 9 hours clinging to a live oak tree in Biloxi after my in-laws’ home was swept away in the storm surge. I saw firsthand the devastation left behind, but what struck me most was watching my in-laws struggle with their insurance company over wind vs. water damage. At the time, I didn’t even know what a public adjuster was—I only knew that the system felt unfair, and policyholders like my in-laws were left to fight an uphill battle.

​That experience shaped my career. I became an insurance adjuster, working claims for insurance companies for 19 years. But over time, I saw too many policyholders facing the same frustrating battles, often unaware of their rights or how to fight back. I knew I could make a bigger impact by advocating for them—not the insurers.

​In August 2024, I left my role at global claims adjusting firm and launched my own public adjusting firm. Now, I use my insider knowledge to help homeowners and business owners navigate their claims, fight for what they’re owed, and regain control over their recovery.

Today, I live in Ocean Springs, Mississippi, with my wife, dedicated to making the insurance process fairer and more transparent for policyholders. If you’re struggling with a claim, I’m here to help.